By this statement, we commit to protecting the privacy of users, customers, and visitors to our website, as well as the security of personal data entrusted to us through our platform.
Our notice provides a detailed description of the types of information we may collect when you visit our website and how we use that data, along with the measures we take to protect it. Additionally, the notice includes information about the options you have regarding the collection and use of your data when visiting our website.
How we collect and use your information:
In general, you can visit our website without disclosing personal data about yourself. Personal data such as your name and contact information are only collected if you voluntarily provide them through available forms, such as a reservation form. By doing so, you give your consent for the collection and use of that data for the purpose for which it was collected. All collected personal data are used exclusively for the purposes for which consent was given. Consent for the processing of personal data can be given by individuals aged 16 and older, while for individuals under 16, consent must be provided by a parent or guardian. We will not share collected data with unauthorized third parties, except as required by law. All data is deleted when the purpose for which it was collected ceases or upon the termination of a contractual relationship, at the latest upon the expiration of all legal obligations related to the storage of personal data.
Furthermore, here are additional circumstances in which we may share your information with authorized third parties and the purposes for which we use your data:
Providing information to Google Inc. Google collects information through our use of the Google Analytics service on our website. Google uses this information, including IP addresses and cookie data, to enhance the Google Analytics service. Information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information you send to Google, please visit the Google Partner Privacy Policy page. You can opt out of Google Analytics by installing the following browser add-on: https://tools.google.com/dlpage/gaoptout
Types of personal data we process:
Personal data collected through accommodation reservation forms typically include your name, surname, and email address. Additionally, if provided, we may collect your address, city, postal code, and telephone number.
Automatic collection of information on our website:
We automatically collect information in server log files, such as your IP address, browser type, redirect/exit pages, and operating system. We use this information to manage our website (apartments-raffaello.com) and our technical solutions, to better understand how visitors navigate our website, and to improve your experience while using our services.
Access and updating of your personal data:
Our users have the right to access their data and can view it at any time. You also have the right to information about the processing of your personal data, the right to data portability, the right to withdraw consent, the right to lodge a complaint, and the right to correct or change your personal data if it is incomplete or incorrect. In cases such as the cessation of data processing, withdrawal of consent, or the filing of a complaint, you have the right to have your data deleted.
If you wish to exercise any of the aforementioned rights, please contact us through the contact form on our website. You can also contact us by phone, which is provided on our website, or by mail to the address also available on our website.
Security of your personal data:
We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful access, accidental loss, destruction, or damage. When you provide personal data through our website, this information is securely transmitted over the internet using high-quality encryption and stored on our secure servers located within the EU.